Question 1

Do you offer skateboard assembly and custom builds nationwide?

Accepted Answer

Yes! We professionally assemble all complete skateboards in-house with premium components and ship nationwide. Our experienced skaters can build custom setups using any parts from our inventory. Whether you’re hitting street spots, parks, or cruising anywhere across the country, we’ll recommend the perfect setup for your skating style. Custom builds typically take 1-2 business days plus shipping.

Question 2

What’s your return policy on skateboard decks, wheels, and bearings?

Accepted Answer

We offer a 15-day return policy on all unused skateboard merchandise in original packaging. Custom complete skateboards can be returned within 15 days if unridden. Grip tape and bearings must be unopened for returns. Customers are responsible for return shipping costs unless the item was defective or we made an error. Contact us for a return authorization number before shipping items back.

Question 3

How fast do you ship skateboard orders nationwide?

Accepted Answer

Most orders ship within 1-2 business days. Standard shipping takes 3-5 business days nationwide, while expedited shipping arrives in 1-3 business days. We offer free shipping on skateboard orders over $75. Rush processing is available for last-minute skate sessions - just contact us before 2 PM EST.

Question 4

Do you sponsor skateboarders?

Accepted Answer

Supporting the skateboarding community nationwide is important to us! We’re currently developing sponsorship programs for skaters and hope to launch these opportunities soon. Whether you’re skating street spots in Philadelphia, hitting parks in California, or cruising anywhere in between, we love connecting with passionate skaters. Stay tuned to our website and social media for announcements about upcoming sponsorship opportunities and community events.

Question 5

Can you recommend skateboard setups for different skill levels?

Accepted Answer

Absolutely! Our team includes experienced skaters who can recommend perfect setups for any skill level and skating style. We’ll help you choose the right deck width, truck size, wheel hardness, and bearing speed based on your skating preferences, whether you’re a beginner learning basics or an advanced skater hitting technical spots. Contact us for personalized setup recommendations.

Question 6

What skateboard brands do you carry?

Accepted Answer

We stock top skateboard brands including Independent Trucks, Ace Trucks, Thunder Trucks, Bones Bearings, Bronson Bearings, MOB Grip Tape, and many others. Our inventory focuses on quality components that handle diverse skating terrain - from smooth park surfaces to rough street spots. Check our website for current brand availability and new arrivals.

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